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Refund & Cancellation Policy

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This policy explains how cancelling and refunds work for NowToolSpace Pro subscriptions.

Pro is sold by Dodo Payments, our Merchant of Record, which takes the payments and carries out refunds. This policy is our commitment to you, and it applies in addition to Dodo Payments’s buyer terms: contact us first, and we arrange any refund below through Dodo Payments.

In short: you can cancel at any time, online, in a few clicks. You won’t be charged again, and you keep Pro until the end of the period you’ve already paid for. We don’t refund a period you’ve started, but customers in the EU, EEA, UK and Switzerland can withdraw within 14 days of their first payment and pay only for the days used.

How to cancel

  1. Sign in and open your Profile.
  2. Under Plan and billing, choose Cancel subscription and confirm.

Cancelling takes effect straight away and no further payments are taken. You can also cancel by emailing support@nowtoolspace.com, or by cancelling the UPI AutoPay or card mandate from your UPI app or bank; your subscription then ends in the same way.

What happens after you cancel

  • You keep Pro until the end of the period you’ve paid for. The date is shown in your Profile.
  • After that your account moves to the free plan. Your resumes stay in your account and you can keep editing and previewing them.
  • You can subscribe again at any time.

Refunds

Because you keep full access until the end of the period you’ve paid for, we don’t refund payments for the current period or for part of a period, including when you cancel early.

Charged by mistake? If you were charged twice for the same period, charged after you cancelled, or charged the wrong amount, email support@nowtoolspace.com within 30 days of the charge, with your account email address and the date of the payment. Once we’ve confirmed the mistake, we’ll refund the incorrect amount through Dodo Payments to your original payment method, in the currency you paid in. We ask for the refund within 2 working days of approving it, and Dodo Payments and your bank usually take a few more days to complete it.

When a payment is refunded in full, the Pro time it paid for ends. The time your other payments paid for stays.

The 14-day right of withdrawal (EU, EEA, UK and Switzerland)

If you live in the European Union, the European Economic Area, the United Kingdom or Switzerland, the law gives you 14 days from your first payment to withdraw from the subscription, without giving a reason.

  • Email support@nowtoolspace.com from your account email address, saying that you withdraw from your NowToolSpace Pro subscription. Any clear statement will do.
  • We cancel your subscription and end your Pro access, and confirm this to you by email.
  • You asked for Pro to start straight away when you subscribed, so you pay for the days you had it and we refund the rest, within 14 days of receiving your message, to the payment method you used. For example, if you withdraw from a weekly plan after 2 days, we refund 5 of the 7 days.
  • Later renewals continue the same contract and don’t start a new 14-day period.

Nothing in this policy takes away other rights your local consumer law gives you.

When Pro starts, and what you get

NowToolSpace is an online service: nothing is shipped and there are no delivery charges. Pro starts as soon as Dodo Payments confirms your payment, usually within seconds. Renewals paid with UPI AutoPay or an Indian card can take up to 2 days to confirm, and your Pro access carries on while they do. With Pro you download your resumes as PDFs (A4 or US Letter) as often as you like, get much higher monthly AI limits, and run bigger jobs in the PDF, image and file conversion tools. The files you save are yours to keep. If a payment went through but Pro isn’t active within an hour, email support@nowtoolspace.com with your account email address and the date of the payment.

Failed renewals

If a renewal payment doesn’t go through, you aren’t charged. Dodo Payments may try again. If it still can’t collect the payment, Pro ends shortly after your paid period and your account moves to the free plan.

Payment disputes

If you ask your bank or card issuer to reverse a payment (a chargeback), your subscription stops renewing and Pro is paused while the dispute is open. If the payment stands, Pro comes back until the end of the period you paid for. If the money is returned to you, Pro ends. Please email support@nowtoolspace.com first: we can usually sort out a problem faster.

Deleting your account

Deleting your account cancels your subscription first, so you won’t be charged again. Any Pro time left ends immediately and isn’t refunded. If you want to use the rest of your period, cancel your subscription now and delete your account after it ends.

Questions and complaints

Email support@nowtoolspace.com. We acknowledge complaints within 48 hours and aim to resolve them within one month. Please never send card numbers, UPI PINs or passwords by email.