Terms of Service | NowToolSpace

These terms are an agreement between you and Joshua Basumatary, a sole proprietor based in India, who runs NowToolSpace (“we”, “us”), the online tools on this website, including the resume builder. They apply to everyone who uses the service, wherever you live. By creating an account, subscribing or otherwise using the service, you agree to them. If you don’t agree, please don’t use the service.

Our Privacy Policy and Refund & Cancellation Policy are part of these terms.

1. Who can use the service

You must be at least 18 years old, or the age of majority where you live if that is higher.
The resume tools are for individuals managing their own career. Using them to run a resume writing business or to create resumes for other people for money needs our written permission.
You must give accurate details and keep them up to date.

2. Your account

One account is for one person. Don’t share your sign-in details or let someone else use your account.
Keep your password safe. You’re responsible for what happens in your account unless it happens because of our fault.
If you think someone else has used your account, change your password and tell us at support@nowtoolspace.com.

3. The service

NowToolSpace lets you build, import, edit and preview resumes, check a resume against a job description (an “ATS check”), write cover letters with AI and, with a Pro subscription, download your resumes as PDF files. It also offers PDF and image tools (such as merging, splitting and compressing PDFs, and converting and resizing images). Most of them work on your device: the files you use with them are not uploaded to us. A few, such as Word to PDF, run on our servers: they need an account, and the document you choose is sent to us, converted and not kept. Building and previewing resumes is free. Free and Pro features and their limits are described on our pricing page and in the app.

We keep improving the service, so features may change. If a change takes away something important that you pay for, we’ll tell you before it happens and you can cancel. Features we label as beta or preview may change or stop at any time.

4. Pro subscriptions, prices and payment

Who sells Pro. Pro subscriptions are sold by Dodo Payments, our Merchant of Record. Dodo Payments is the reseller and seller of record for your purchase: it takes your payment, charges any sales tax, sends your receipt or invoice and carries out refunds. Its buyer terms apply to the purchase itself. These terms apply to the service we provide, and the promises we make here about cancelling, refunds and withdrawal apply in addition to them: we arrange those refunds through Dodo Payments.
Automatic renewal. Pro is a subscription billed weekly or yearly. It renews automatically at the end of each period, and you’re charged the same price for the next period, until you cancel. Before you pay, we show the plan, the price, the billing period and that it renews automatically, and you confirm them with a checkbox.
Price and currency. Customers in India pay a fixed price in Indian rupees. Everywhere else the price is set in US dollars and Dodo Payments shows and charges it in your own currency where it can, converted at the exchange rate of the day with no conversion fee added. Each renewal is converted again, so the amount in your currency can differ slightly from one period to the next. The price shown on the payment page is the total you pay, including any taxes that must be charged. Your bank may still add its own fees.
Payment. Payments are taken by Dodo Payments. When you subscribe, you authorise a recurring payment of your plan’s price at the start of each billing period, for example through UPI AutoPay or a card mandate, until you cancel. Your bank, card issuer or UPI app may notify you before each renewal. We never see or store your full card or UPI details.
When Pro starts. NowToolSpace is an online service: nothing is shipped. You pay for the first period when you subscribe, and Pro starts as soon as Dodo Payments confirms the payment to us. You asked for it to start straight away, which matters if you later use a right of withdrawal (see section 6).
Emails about your subscription. After your first payment we email you a confirmation with your plan, price and how to cancel. Once a year, and before every yearly renewal, we email you a reminder with the renewal date and amount.
Failed payments. If a renewal payment fails, Dodo Payments may try again. If it can’t be collected, Pro ends shortly after the period you paid for and your account moves to the free plan. Your resumes aren’t affected.
Price changes. Your subscription keeps the price you signed up at. New prices apply only to new subscriptions.

5. Cancelling

You can cancel at any time, online, as easily as you subscribed: open your Profile, then Plan and billing, and choose Cancel subscription. You can also email us. Cancelling stops all future payments at once. You keep Pro until the end of the period you’ve already paid for, and then your account moves to the free plan with all your resumes still there.

6. Refunds and the right of withdrawal

Because you keep full access until the end of the period you’ve paid for, we don’t refund a period you’ve started, except for mistakes such as a duplicate charge. The details are in our Refund & Cancellation Policy.
If you live in the European Union, the EEA, the United Kingdom or Switzerland, you have a legal right to withdraw from your subscription within 14 days of your first payment, without giving a reason. Email us at support@nowtoolspace.com from your account email address and we’ll cancel your subscription and end Pro. Because you asked for Pro to start straight away, we refund your payment less a proportionate amount for the days you had Pro, within 14 days. The steps are in our Refund & Cancellation Policy.
Nothing in these terms takes away refund or cancellation rights that the consumer law of the country where you live gives you.

7. Your content

You own the resumes, cover letters and other content you create or upload (“your content”). We don’t claim any rights to it.
You give us permission to store, copy and process your content only as needed to run the service for you: for example to save it, show previews, create PDFs, keep earlier versions and, when you use an AI feature, send the relevant part to our AI provider as described in our Privacy Policy. This permission ends when you delete the content or your account, except for copies kept for a short time in backups.
We don’t sell your content, and we don’t use it to train AI models.
You’re responsible for your content. It must be truthful and yours to use. Include other people’s personal details, such as a referee’s phone number, only with their permission.

8. AI features

AI suggestions, ATS scores and cover letters are generated automatically. They can be wrong, incomplete or similar to text produced for other people, and an ATS score is only an estimate because employers use many different systems.
You decide what to use. Nothing is added to your resume unless you choose it, and you should check everything before you send it to anyone. AI output is not professional, legal or career advice.
Text the AI writes for you is yours to use, like the rest of your content.
AI features have monthly limits, shown in the app, which are higher with Pro. We may pause AI features for a while to protect the service, for example during unusually heavy use.
We can’t promise that using the service will get you interviews or a job.

9. Acceptable use

Please follow the laws that apply to you, and don’t:

use the service to commit fraud, pretend to be someone else, or harass, threaten or discriminate against anyone;
upload malware, or anything illegal or designed to cause harm;
try to get around payments, usage limits or security, test our security without permission, or access other people’s accounts or data;
use bots, scrapers or other automated tools to access the service, or overload it;
copy, change or reverse engineer the service, or resell or rent it without our permission.

10. Feedback

If you send us ideas or suggestions, we may use them to improve the service without owing you anything. You don’t have to send any.

11. Our intellectual property

The service, including its software, design, resume templates, name and logo, belongs to us and is protected by law. We give you a personal, non-exclusive and non-transferable permission to use it under these terms. You may use the resumes and PDFs you create with it for any lawful purpose, such as applying for jobs.

12. Other services we rely on

Some parts of the service are provided by other companies, such as Dodo Payments for payments and Google if you choose to sign in with Google. Their own terms apply to what they do. We aren’t responsible for other websites we link to.

13. Suspending or closing an account

You can delete your account at any time in your Profile. This cancels any active subscription and permanently deletes your resumes. Any Pro time left ends immediately and isn’t refunded, so if you want to use it, cancel first and delete your account once your period ends.
We may suspend or close an account that seriously or repeatedly breaks these terms, or that puts the service or other people at risk. Where it’s reasonable, we’ll warn you first and give you a chance to download your resumes. If we close your account without you having broken these terms, we’ll refund the unused part of your current paid period.

14. Availability and disclaimer

We work hard to keep the service running and your data safe, but it’s provided “as is” and “as available”. We can’t promise it will always be available, uninterrupted or free of errors, and planned maintenance may briefly interrupt it. Please keep copies of documents that matter to you. This doesn’t affect the rights consumer law gives you where you live: in the European Union, the EEA and the United Kingdom, for example, the service must match how we describe it and work as you can reasonably expect, and if it doesn’t you can ask us to put it right or ask for a reduction or a refund.

15. Limitation of liability

As far as the law allows, we aren’t responsible for indirect or consequential losses (such as missed opportunities or lost income), and our total liability for any claim about the service is limited to the amount you paid us in the 12 months before the claim. We don’t limit liability that the law doesn’t allow us to limit, such as for fraud or for death or personal injury caused by negligence, and nothing in these terms limits rights you have as a consumer under the law where you live.

If you use the service for a business rather than as a consumer, you agree to cover our reasonable costs from claims caused by your breach of these terms.

16. Events outside our control

We aren’t responsible for delays or failures caused by events we can’t reasonably control, such as outages at our hosting or payment providers, internet failures, cyber attacks, natural disasters or government action. We’ll do what we reasonably can to limit the effect on you.

17. Changes to these terms

We may update these terms, for example when the service or the law changes. We’ll publish the new version on this page with a new date and, for important changes, tell you by email or in the app at least 30 days before they apply to you. If you don’t agree, you can cancel before then. Changes never apply to a period you’ve already paid for.

18. Complaints

If you’re unhappy with anything, contact our grievance officer, Joshua Basumatary (Owner), at support@nowtoolspace.com. We acknowledge complaints within 48 hours and aim to resolve them within one month. See our contact page for more.

19. Governing law and disputes

These terms are governed by the laws of India.
If you’re a consumer living in another country, you also keep the protection of the mandatory consumer laws of that country, and you can bring a claim in the courts where you live if those laws allow it.
Otherwise, disputes we can’t resolve together will be decided by the competent courts of India.

20. General

Whole agreement. These terms and the policies they mention are the whole agreement between you and us about the service.
Electronic communication. You agree that we can contract with you and send you notices electronically, by email or in the app, and that these meet any legal requirement for writing.
Transfer. We may transfer this agreement to a business that takes over the service, as long as your rights aren’t reduced. We’ll tell you if that happens. You may not transfer your account or this agreement to someone else.
If a part is invalid. If a court finds part of these terms unenforceable, the rest still applies.
No waiver. If we don’t enforce a right straight away, we can still enforce it later.
Language. These terms are written in English. If we provide a translation and it differs, the English version applies, unless the law where you live says otherwise.

21. Contact

Questions about these terms: support@nowtoolspace.com. You can also reach us through our contact page.